www.hollywoodexoticwear.com

COMPANY POLICY

Hollywood Exoticwear / F430 Inc. All Rights Reserved.

1. Security

2. Parental Consent

3. Privacy and Discretion

4. Disclaimer

5. Affiliate Program

6. Payment and Shipping

7. Returns and Cancellation (WE DO NOT ACCEPT RETURNS ON COSTUMES AFTER OCTOBER 20th)

8. Shipping Info

1- Security, Safety and Discretion

Shopping Hollywood Exoticwear is completely Safe and Secure, besides our advanced fire walls all transaction are processed trough a 128 bit Secure Socket Layer connection (SSL - data encryption Software) to insure that no one can see your private information. We are also using protection against hackers, spammers and solicitors.

2- Parental Consent
To ensure compliance with federal law, Hollywoodexoticwear.com does not knowingly collect or maintain information provided by children under the age of 13. Our products will only be sold to adults.

Back to the Top of the page

3- Privacy and Discretion

Hollywood Exoticwear collects client information to make your online shopping experience the best on the Internet. We respect your privacy, and assure you that we will maintain and use this information responsibly.

Hollywood Exoticwear policy is to respect and protect the privacy of our customers. Hollywood Exoticwear will never disclose customer information to any third party, we will never sell it, rent it or give it to any third party.

All merchandise is shipped in discreet packages for your privacy, no images or text will disclose the content of your package, the only existing text is on the shipping label and it only indicates the name of our corporation F430, Inc, the name of Hollywood Exoticwear is not on the label.

Back to the Top of the page

4- Disclaimer
Hollywoodexoticwear.com, its employees, and/or affiliates are not responsible for personal injury, property damage or any other loss, claim or damage arising out of, either in whole or in party, from the use or misuse of any items listed on Hollywoodexoticwear.com. By purchasing or using any item from Hollywoodexoticwear.com, you are acknowledging that we will not be held responsible for any personal injury, property damage or any other loss, claim or damage that may arise. All items sold are of sellable quality. If for any reason a lawsuit is filed, all attorney fees are to be paid by the plaintiff.

Back to the Top of the page

5- Affiliate Program

Earn 20% commission just for referring a visitor or a friend to us, it's that simple. Let your website or newsletter works for you.

We have an amazing collection of clubwear, lingerie, costumes and more, Join our affiliate program, place a link to our site from your website or newsletter and start making money for each customer that comes from your site to ours and make a purchase.

You will have your own control panel where you can track all your sales.

Earn 20% just for referring a browser or a friend to us, it's that simple Join today and start making money immediately. Click here to join.

Back to the Top of the page

6- Payment and Shipping

All Major Credit cards are accepted: Visa, Master Card, Discover, American Express along with PAYPAL and Google Checkout.

PLEASE NOTE YOUR CREDIT CARD STATEMENT WILL SHOW A CHARGE BY F430

1. PayPal: We accept PayPal and are fully Paypal verified. Payment is required prior an order being processed and submitted in US funds. If paying with PayPal, pay in USA funds using the account "cs@HollywoodExoticwear.com". A payment confirmation will be emailed to you via PayPal. Hollywood Exoticwear is 100% PayPal verified.

2. E-Check: E-checks takes up to 7 business days to clear up by the bank, we will have to wait until the check clears to ship your items, please take this on consideration when you place an order and request a fast method of shipping.

3. Discretion: All items are shipped in a plain, unmarked package. The standard method of shipment is FEDEX Ground.

4. 1st Time Customer: For your and our protection all 1st time orders must be shipped to the billing address of the card, we require this to minimize fraud.

5. FEDEX: Our default method of shipping for all US orders (Except Hawaii and Puerto Rico) is Fedex Ground, if you would like to have the item shipped to you faster you will have to request that at checkout.

6. USPS: Our default method of shipping for all international orders is the US Postal Service. Fedex rates are much more expensive but also much faster if you would like to have your package shipped to you via Fedex please request that at checkout.

7. PO BOXs: Orders to P.O. Boxes, PMB's or APO/FPO s will be shipped only if PREPAID by check or Money Order, and will be sent by U.S. Mail. Click here to use our offline order form. Just fill it up, print it then mail it to:

Hollywood Exoticwear

5016 Parkway Calabasas, Suite 101
Calabasas, CA 91302

USA

8. State TAX: We are required to collect sales tax for all deliveries to CA.

Back to the Top of the page

7- Returns and Cancellation:

Return Conditions

All merchandise is guaranteed to be free of manufacturers defects, unless otherwise stated, (i.e., irregulars, defectives, etc.). Damage due to excessive wear, improper care, or prolonged display will not be considered for credit. Returns are for merchandise credit only and will be held on account. The only exception and justification for return of merchandise is:

1. Defective merchandise.

2. Substitution of styles or colors by manufacturer error.

3. Delivery of merchandise after confirmed cancellation date without buyers extension.

Steps to Return a Package

1. You must fill up the following form to obtain a return Authorization # (RA#) before your return your Items. Click here to file an RA #.

2. All returns without Authorization # will be refused by our front desk.

3. All Returns must happen before 12 days from receiving the package.

4. 15% of restocking fee will be charged for all returned items.

5. 15% of restocking fee will be charged for all refused packages.

6. Shipping charges are not refundable on return packages.

7. Due to health regulations, we will only accept returns on bikinis undergarments or underwear that have not been worn and are in original unopened packaging with tags attached.

8. All orders cancelled before shipping will NOT BE CHARGE.

Cancellations
Hollywoodexoticwear.com does not accept cancellations. In order to keep our prices low, we cannot offer cancellations. Once an order has been placed, the credit card that is used will be immediately charged and the process cannot be reversed. However, Hollywoodexoticwear.com offers the option of returning an item for a store credit or an exchange.

We do not accept any returns on costumes after October 20th.

Refused Shipments

All refused shipments will result in 15% restocking charge plus shipping cost occurred, which includes any customs fees, taxes or duties that may apply to International orders.

Halloween Costume & or Halloween Accessories

Halloween Costume & or Halloween Accessories including Shoes and Accessories ordered with Halloween Costumes cannot be cancelled once they have been placed. They may be returned for an exchange or store credit only! The only exception for a Cancellation is if Halloween Costumes or Halloween Accessories are sold out and not available.

Valentine

Valentine items (items included in our Valentine section, including Shoes and Accessories ordered with Valentine items) cannot be cancelled once they have been placed. Valentine items may be returned by February 10th, of the year in question (we must receive them by that date!) for an exchange or store credit only. The only exception for a Cancellation is if a Holiday item or Holiday Accessory is sold out and not available. In that case we will notify you as soon as we can.

All returns must be sent to the following address:

Hollywood Exoticwear

5016 Parkway Calabasas, Suite 101
Calabasas, CA 91302

USA

Back to the Top of the page

8- Shipping Info:

Business Day: it means any week day except the weekend, so if ship a product to you 2nd day on Monday you will receive it Wednesday, but if ship the same product 2nd day on Thursday you will receive it on Monday because Saturday and Sunday does not count as a business day so please keep this on consideration when you place your order.

Order Processing: After we receive the order, we prepare your invoice, we charge your credit cart and we get your purchase ready in line for delivery, most of the time that will take up to 2 business days because we work on first come first served basis. If you are an rush or you have an emergency (going out of town please drop us an e-mail after placing your order)

In Stock Items: Estimated delivery times apply to in-stock items only.

Out of Stock Items: Depends on the manufactures but usually out of stock items takes 1-3 weeks for delivery.

If you have any question please contact our customer service.

WE DO NOT ACCEPT RETURNS ON COSTUMES AFTER OCTOBER 20th

 

Back to the Top of the page